FAQ Heinemann Giftcard
Give the gift of happiness à la carte – you can get gift cards in lots of different designs in many Heinemann shops. Perfect for every occasion!
Where can I get a gift card?
Buy your Heinemann gift card in one of our many Heinemann Shops in Germany, Austria, Denmark and Australia or directly from our customer service.
How can I check my balance?
You can check your balance any time at one of our shops as well as online.
What amounts are available for gift cards?
The gift card can be loaded with a credit balance up to €500.00.
Where and how can I redeem my credit?
You can redeem your gift card in all participating shops in the country where this card was purchased.
Simply show your gift card at the checkout when you make your purchase in one of our participating shops - your credit will be deducted from your purchase.
You can redeem a gift card for a single purchase or for multiple purchases. You can also combine multiple gift cards for a single purchase.
Please note that we are currently unable to redeem gift cards in our online shop at heinemann-shop.com.
I lost my gift card, or it was stolen. Can the card be blocked or replaced?
Gift cards are treated like cash. If you have lost your gift card or someone else has used it without your consent, we are unable to block or replace it.